Legal Center

Welcome to Mosafir. By accessing our website and using our services, you agree to be bound by these Terms of Service. Please read them carefully.

1. Services Provided

Mosafir provides an online platform that aggregates bus schedules, city guides, and attraction information in Morocco. We act as an intermediary between travelers and transport operators/service providers. While we strive for accuracy, schedules and prices are subject to change by the operators.

2. User Accounts

To access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3. Booking & Payments

When you book a trip through Mosafir, you are entering into a contract directly with the transport operator. Mosafir is not responsible for trip cancellations, delays, or service quality provided by the operator, though we will assist in resolving disputes where possible.

4. Prohibited Activities

You agree not to use our platform for any unlawful purpose, to harass others, or to interfere with the proper operation of the site. Data scraping or automated access to our systems without permission is strictly prohibited.

At Mosafir, we are committed to protecting your personal data. This policy outlines how we collect, use, and safeguard your information.

1. Information We Collect

• Personal Information: Name, email address, phone number, and payment details when you make a booking.
• Usage Data: Information about how you use our website, including search queries and device information.
• Location Data: If enabled, we use your location to suggest nearby stations and attractions.

2. How We Use Your Data

We use your data to process bookings, improve our services, send booking confirmations, and provide customer support. We do not sell your personal data to third parties.

3. Data Sharing

We share necessary passenger information with transport operators solely for the purpose of fulfilling your journey. We may also share data with legal authorities if required by law.

4. Cookies

We use cookies to enhance your experience, remember your preferences, and analyze site traffic. You can control cookie settings through your browser.